Q: Do I have to book tickets in advance?
A: Advance purchase is strongly recommended, and sails often sell out quickly. To maximize your chances of getting the day and time you prefer, please book well in advance.
Q: Can I get a refund or reschedule my tickets after buying them?
A: Because we are guaranteeing your space on the sail, tickets cannot be refunded nor rescheduled once purchased.
Q: Do I have to purchase a child ticket?
A: All children 0-11 will need to purchase a child ticket. Every passenger is counted per the US Coast Guard and will require a purchased ticket.
Q: Is there any narration on the sail?
A: The crew will point out places of interest, but the sail is not narrated. The crew is happy to speak to you on a one on one basis about the history, ocean life and their experiences sailing in Charleston Harbor.
Q: Is food served during the sail?
A: Food is not served on the sail, but you’re more than welcome to bring your own snacks or picnic. However, we ask that you do not bring coolers on board.
Q: Can I bring my own drinks aboard?
A: No, we ask that you do not bring any beverages on board with you. During our day-time and sunset sails, sodas, water, beer (domestic and imported), and wine are available for purchase on board.
Q: What should I wear?
A: We suggest that you dress comfortably, and weather appropriate. Keep in mind that it is usually 5-10 degrees cooler on the water. Soft-soled shoes are also recommended.
Q: Is the Schooner Pride safe?
A: Absolutely, the Schooner Pride is a USCG inspected vessel and is a safe and steady vessel. Aside from your captain we have several crew members to take care of our guests on board. We also have life-jackets on board for all of our guests.
Q: How steady is the sailing? Am I likely to get seasick?
A: The Schooner Pride is a steady, smooth sailboat weighing 48.5 tons, and it is quite uncommon for our guests to become seasick. While we cannot officially advise you to take medication, if normally take anything for motion sickness, you may want to consider light medication.
Q: Are any areas of the ship covered or air conditioned?
A: While there are no parts of the boat that are air-conditioned, guests are more than welcome to go below deck or stay in the shade of the sails to keep out of the sun. The natural sea breeze provides our fan. Hats, sunglasses and sunscreen are recommended. Drink plenty of water on hot days to stay hydrated.
Q: Do we see dolphins and other sea life or birdlife?
A: Most of the time you will see plenty of sea life and birds. While we do not guarantee it, sightings often include dolphins, pelicans, and other local wildlife.
Q: Where does the sail finish?
A: Our sail will end at the Aquarium Wharf, the same pier from which it departed.
Q: Is there a restroom on the boat?
A: Yes, the boat is equipped with a clean restroom. It is called a "marine head" and it is different from a bathroom you would use on land. It is located down a stairway below decks, and it has a foot pedal. There are simple directions in the head or you can ask a crew member to explain!
Q: Are there any stops along the way?
A: No, there are no stops. We will be sailing for the entire 2 hours..
Q: How fast does the Schooner Pride go?
A: It depends on the wind, but it can go up to 10 knots.
Q: Can I stow anything during the sail?
A: There is limited room below deck where you may store your belongings. This space is not guarded, however, so please keep in mind that we cannot take responsibility for any missing or damaged belongings. On previous sails, though, we have had no problems.
Q: Do you ever cancel sails due to bad weather?
A: The sail usually runs in light rain and other moderate weather conditions, but we may cancel the activity up to an hour before the start time in the event of severe or unsafe weather conditions. If we cancel the event, ticket-holders will be allowed to reschedule tickets (subject to availability) or receive credit for a future event.
Q: What happens if it starts raining while we're on our sail?
A: Don't worry, some of our most fun and memorable trips have taken place in less-than-perfect weather! If we're caught in a rain shower, you may go below to the main salon, or you may borrow one of our many rain ponchos.
Q: What happens if there isn't enough wind to sail?
A: Charleston enjoys an onshore breeze most days starting in late morning and while we cannot guarantee the wind, the wind gods cooperate most days. Lack of wind means we reluctantly use the iron sail or motor sail.
Q: Is the ship wheelchair accessible?
A: No, it is not wheelchair accessible as boarding the Schooner is from a dock with four steps and a short gangway onto the main deck, which requires passengers to climb the entrance boarding stairs. Also, restroom facilities are below the main deck and require going down steep steps.
Q: Do you have discounts for large groups?
A: Yes! Purchase 20 or more tickets and you'll automatically receive 10% off each ticket in your group. The discount only applies if you purchase your tickets together, on one credit card. Group ticket purchases do not include gratuity.
Q: Are dogs allowed on board?
A: Yes, small dogs are allowed on board so long as they are kept on a leash or in a carrier.
Q: Can I book a private charter sail?
A: Yes. If you are interested in booking a private sail for a wedding, private party, reunion, corporate team building, or another special event, please contact us directly at 800.344.4483.
Q: Are gift certificates available for your sails?
A: Yes. To purchase a gift certificate please contact us directly at 800.344.4483